Account Validation issues with Pending Payout

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Dear sir / Madam,

It is my pleasure contacting you.

However, I got an error massage today when I tried to log into my account. I search for solution in Adobe Support Community and saw some artist have faced the same issue. I still don’t understand which rule I broke and why this happen to my account.

I got good sales and income from the beginning to now and I request my First payout last week. After 8 or 9 days of request (Payout time is 7 to 10 Days) I suddenly got this error which leads me to have some kind of doubt about the error. I worked hard and spent hours to make the designs as well as bring the account at this level.

We are designers and artist who turn skills into earnings. I am not going to say that I feel disappoint on this. But if you do this to my account in order to get the verification, I am really happy to help you and send any proof documents to resolve the issue.

I think you will understand me and your early attention in this regard is highly appreciated.

Thank you

Subash

[Ricky336 · Accepted solution]

Hello,

You need to contact Adobe Stock by clicking on 'Contact us' on your portfolio page. This is a user-to-user forum, and cannot help you.