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Account Validation issues with Pending Payout

New Here ,
Jan 18, 2023 Jan 18, 2023

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Dear sir / Madam,

It is my pleasure contacting you.

However, I got an error massage today when I tried to log into my account. I search for solution in Adobe Support Community and saw some artist have faced the same issue. I still don’t understand which rule I broke and why this happen to my account.

I got good sales and income from the beginning to now and I request my First payout last week. After 8 or 9 days of request (Payout time is 7 to 10 Days) I suddenly got this error which leads me to have some kind of doubt about the error. I worked hard and spent hours to make the designs as well as bring the account at this level.

We are designers and artist who turn skills into earnings. I am not going to say that I feel disappoint on this. But if you do this to my account in order to get the verification, I am really happy to help you and send any proof documents to resolve the issue.

I think you will understand me and your early attention in this regard is highly appreciated.

 

Thank you

Subash

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Contributor critique , Contributors , Fotolia , Troubleshooting

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correct answers 1 Correct answer

Community Expert , Jan 18, 2023 Jan 18, 2023

Hello,

You need to contact Adobe Stock by clicking on 'Contact us' on your portfolio page. This is a user-to-user forum, and cannot help you.

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Community Expert ,
Jan 18, 2023 Jan 18, 2023

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Hello,

You need to contact Adobe Stock by clicking on 'Contact us' on your portfolio page. This is a user-to-user forum, and cannot help you.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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