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account validations status issue.

Community Beginner ,
Oct 08, 2023 Oct 08, 2023

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Hello Dear I need your help. I'm old contributor with adobestock. My account has validations status issue. I don't know why my account has been blocked. I have exclellent sales in freepik, shutterstock, adobestock and pngtree. I'm professional vector artist.

I'm just requesting to unblock my account. I have never tried to break the rules. If I have any voilation that must be unintentionally or mistakenly. Please help me. I have sent an email but I didn't get a reply. 

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correct answers 2 Correct answers

Community Expert , Oct 08, 2023 Oct 08, 2023

You are not addressing Adobe directly in this forum. The members of this community cannot help you to restore your account. You must reply to the "contact us" link on your account page and wait for Adobe to reply.

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Community Expert , Oct 09, 2023 Oct 09, 2023

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

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Community Expert ,
Oct 08, 2023 Oct 08, 2023

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



<"moved from using the community">

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Community Beginner ,
Oct 08, 2023 Oct 08, 2023

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Sorry, I didn't get your point. I'm not allowed to post here?

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Community Expert ,
Oct 08, 2023 Oct 08, 2023

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i moved your post to "stock contributors"

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Community Beginner ,
Oct 08, 2023 Oct 08, 2023

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Thank You !

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Community Expert ,
Oct 08, 2023 Oct 08, 2023

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you're welcome 

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Community Expert ,
Oct 09, 2023 Oct 09, 2023

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quote

Sorry, I didn't get your point. I'm not allowed to post here?


By @skyarts

No big deal. You just posted in a different forum. Contributors are found here to help you, if possible. In your case, however, you will need the assistance of Adobe to solve your problem if a solution is possible.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Oct 09, 2023 Oct 09, 2023

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Oh Dear ! Thank  you. I will wait and i hope for the good response.  

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Community Expert ,
Oct 08, 2023 Oct 08, 2023

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You are not addressing Adobe directly in this forum. The members of this community cannot help you to restore your account. You must reply to the "contact us" link on your account page and wait for Adobe to reply.

Jill C., Forum Volunteer

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Community Beginner ,
Oct 08, 2023 Oct 08, 2023

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Okay Thank you !!  

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Community Expert ,
Oct 09, 2023 Oct 09, 2023

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If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

ABAMBO | Hard- and Software Engineer | Photographer

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