account validations status issue.

[skyarts]

Hello Dear I need your help. I'm old contributor with adobestock. My account has validations status issue. I don't know why my account has been blocked. I have exclellent sales in freepik, shutterstock, adobestock and pngtree. I'm professional vector artist.

I'm just requesting to unblock my account. I have never tried to break the rules. If I have any voilation that must be unintentionally or mistakenly. Please help me. I have sent an email but I didn't get a reply. 

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<"moved from using the community">

[skyarts]

Sorry, I didn't get your point. I'm not allowed to post here?

[kglad]

i moved your post to "stock contributors"

[skyarts]

Thank You !

[kglad]

you're welcome 

[Abambo]

Sorry, I didn't get your point. I'm not allowed to post here?

By @skyarts

No big deal. You just posted in a different forum. Contributors are found here to help you, if possible. In your case, however, you will need the assistance of Adobe to solve your problem if a solution is possible.

[skyarts]

Oh Dear ! Thank  you. I will wait and i hope for the good response.  

[Jill_C · Accepted solution]

You are not addressing Adobe directly in this forum. The members of this community cannot help you to restore your account. You must reply to the "contact us" link on your account page and wait for Adobe to reply.

[skyarts]

Okay Thank you !!  

[Abambo · Accepted solution]

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.