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account was temporarily blocked

Community Beginner ,
Jul 14, 2023 Jul 14, 2023

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Hello

My account is blocked. I send generated illustrations for verification and always indicate that this is artificial intelligence, as it is written in your rules.

If you need any releases for my work, I am fully prepared to provide. I use Midjourney and I guarantee that I have never used photos of other people or illustrations of other designers for generation, I can prove this officially for each of my work.

Of course, I am ready to delete all files that do not suit you in your collection or provide all the necessary releases.
How long does this blocking of the account last and will it be unblocked?
I responded to the email as soon as I received it.
Thanks

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Community Expert , Jul 14, 2023 Jul 14, 2023

Greetings!

 

We mostly aren't Adobe employees on the forum.  You should anticipate communicating with Adobe via email about this matter.  This process may take several weeks, investigations can last 4 weeks or longer, so don't worry too much if it feels like it's taking a long time for a reply.

 

Again, we can't help you here in the forum.  Just wait for Adobes emails and reply to them when requested.  They may also give you instructions via email to follow.

 

Cheers!

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Community Expert , Jul 14, 2023 Jul 14, 2023

You are not addressing Adobe employees here in the forum. We are also Contributors. You must reply to the link provided by Adobe and wait for a reply. Meanwhile, you can check each of your assets yourself.

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Community Expert ,
Jul 14, 2023 Jul 14, 2023

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Greetings!

 

We mostly aren't Adobe employees on the forum.  You should anticipate communicating with Adobe via email about this matter.  This process may take several weeks, investigations can last 4 weeks or longer, so don't worry too much if it feels like it's taking a long time for a reply.

 

Again, we can't help you here in the forum.  Just wait for Adobes emails and reply to them when requested.  They may also give you instructions via email to follow.

 

Cheers!


George F, Fine Art Landscape Photographer

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Community Expert ,
Jul 14, 2023 Jul 14, 2023

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You are not addressing Adobe employees here in the forum. We are also Contributors. You must reply to the link provided by Adobe and wait for a reply. Meanwhile, you can check each of your assets yourself.

Jill C., Forum Volunteer

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Community Beginner ,
Jul 14, 2023 Jul 14, 2023

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Thank you? I'm sorry

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Community Expert ,
Jul 14, 2023 Jul 14, 2023

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Good luck in getting your account restored.

Jill C., Forum Volunteer

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Community Expert ,
Jul 14, 2023 Jul 14, 2023

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@Jill_C wrote:

Meanwhile, you can check each of your assets yourself.



As the account is blocked, that would be difficult. But checking what has been submitted and being prepared to delete numerous bad assets, that could be prepared. Unfortunately, you can't do that in Lightroom, as Lightroom can submit, but not delete items submitted via Lightroom.

ABAMBO | Hard- and Software Engineer | Photographer

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Contributor ,
Aug 30, 2023 Aug 30, 2023

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Same here. Sincerely want to stay within the guidelines. Hope we get the chance to reconcile this unfortunate set of circumstances.

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Community Expert ,
Aug 30, 2023 Aug 30, 2023

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Each case is different, and you need to use the link to contact Adobe Contributor Support. There is nothing that can be done for you from here. Good luck.

ABAMBO | Hard- and Software Engineer | Photographer

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