Adobe account including Contributer has been dissapeared

New Here ,
May 31, 2021 May 31, 2021

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I tried to login my Adobe acount but said "there is no this email registered" after i register with the same mail  again, but everything in my contributer gallery was gone, actualy system consider me as a new account. Why this happened? 

 

Thank you

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Adobe Community Professional ,
May 31, 2021 May 31, 2021

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum so that proper help can be offered.

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Adobe Community Professional ,
May 31, 2021 May 31, 2021

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Please go to Adobe Customer Service (make sure to sign into your Adobe account first) :
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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Adobe Community Professional ,
May 31, 2021 May 31, 2021

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I suppose you are asking about your Adobe stock contributor account. I'm moving this to the stock contributor forum. You should contact contributor support for further investigation. Need help? (stock contributor support)

 

Adobe customer care, as indicated by @Peru Bob is responsible for support with Adobe products that are sold, not for stock contributors.

ABAMBO | Hard- and Software Engineer | Photographer

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