• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
5

Adobe drove me crazy I did no crime

Guest
Nov 01, 2023 Nov 01, 2023

Copy link to clipboard

Copied

 

I will go crazy. Please contact me I have worked 18 hours day and night so far to create many logos for you.
I have created many logos to sell my files more normally my files may sell but custom downloads increased.

Adobe Case Update 00215418, Adobe Case Update 00215320.

By contacting you you said my account is normal account I can continue but why my account is blocked please reply

 

Screenshot 2023-10-27 062733.pngScreenshot 2023-10-27 062818.pngScreenshot 2023-11-01 192051.pngScreenshot 2023-11-01 192542.png

 

TOPICS
Contributor critique , Contributors

Views

308

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Nov 01, 2023 Nov 01, 2023

There are obviously illegal downloads happening on your account, as evidenced by the fact that they've already deducted some sales. There is nothing that this Community of fellow contributors can do to help you. Reply to the contact us link and wait for Adobe Support to reply.

Votes

Translate

Translate
Community Expert ,
Nov 01, 2023 Nov 01, 2023

Copy link to clipboard

Copied

It appears you are in contact with Adobe. We are not Adobe here, but contributors like yourself and we can not be of assistance. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Nov 01, 2023 Nov 01, 2023

Copy link to clipboard

Copied

If the solution is not found by contacting you, what is needed is to create a community team. You have no contact with Contributor Support.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 01, 2023 Nov 01, 2023

Copy link to clipboard

Copied

There are obviously illegal downloads happening on your account, as evidenced by the fact that they've already deducted some sales. There is nothing that this Community of fellow contributors can do to help you. Reply to the contact us link and wait for Adobe Support to reply.

Jill C., Forum Volunteer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Nov 01, 2023 Nov 01, 2023

Copy link to clipboard

Copied

What should I do if it is an illegal download? I did not download illegally why I have to suffer the consequences

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 04, 2023 Nov 04, 2023

Copy link to clipboard

Copied

quote

What should I do if it is an illegal download? I did not download illegally why I have to suffer the consequences


By @Deleted User


Because most of those "problems" are created either by the contributor, or the contributor is an accomplice. This is fraud, and Adobe tries to protect itself and your account from that. Unfortuneatly this means that Adobe needs to investigate this. During the investigation, your account is blocked.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 01, 2023 Nov 01, 2023

Copy link to clipboard

Copied

Hi @Deleted User ,

We are sorry to hear about your account. However, the forum is a public community and its members are unable to assist you. I suggest you reach out to Adobe via a reply to the correspondence for the clarification you seek about the last sentence.

 

Best wishes

Jacquelin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Nov 01, 2023 Nov 01, 2023

Copy link to clipboard

Copied

Something terrible is happening to me

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 01, 2023 Nov 01, 2023

Copy link to clipboard

Copied

Don't assume the worst. Many accounts are properly restored after Adobe completes their investigation.

Jill C., Forum Volunteer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 01, 2023 Nov 01, 2023

Copy link to clipboard

Copied

Hi @Deleted User 

 

Same thing happened to me and worried a lot, after 5 days they unblocked my account. Some accounts unblocked after 15 days and some took 1 month. So be patience and wait for their reply. 

 

my thread - https://community.adobe.com/t5/stock-contributors-discussions/account-blocked-for-irregular-sales-activities/m-p/14080434

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Nov 01, 2023 Nov 01, 2023

Copy link to clipboard

Copied

What should I do if it is an illegal download?

I did not download illegally why I have to suffer the consequences

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 02, 2023 Nov 02, 2023

Copy link to clipboard

Copied

There is nothing you can do until Adobe competes their in investigation.

Jill C., Forum Volunteer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 04, 2023 Nov 04, 2023

Copy link to clipboard

Copied

LATEST
quote

What should I do if it is an illegal download?

I did not download illegally why I have to suffer the consequences


By @Deleted User

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines