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Adobe FTP upload not working for Adobe stock

Community Beginner ,
Jun 23, 2021 Jun 23, 2021

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Hi,

im trying to access ftp to upload video onto the contributer portal using a variety of ftp programs. None of them can connect to the server.

 

I wrote to support and they said they stopped supporting ftp. I don't think they read my message properly

 

Can someone confirm that Adobe does not accept videos anymore? Or have shut off for access?

 

thanks!

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correct answers 1 Correct answer

Community Expert , Jun 23, 2021 Jun 23, 2021

To upload videos, use FileZilla SFTP client, not FTP.   See link below for details.

https://helpx.adobe.com/stock/contributor/help/uploading-content.html

 

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Community Expert ,
Jun 23, 2021 Jun 23, 2021

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To upload videos, use FileZilla SFTP client, not FTP.   See link below for details.

https://helpx.adobe.com/stock/contributor/help/uploading-content.html

 

Nancy O'Shea— Product User, Community Expert & Moderator

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New Here ,
Jun 24, 2024 Jun 24, 2024

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there is no "learn more" hyperlink in the upload page

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New Here ,
Oct 01, 2024 Oct 01, 2024

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Yes there is no "learn more" hyperlink in the upload page in look

Answer the question correctly

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Community Expert ,
Oct 03, 2024 Oct 03, 2024

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What do you mean - 'Answer the question correctly'?

The link takes you to the appropriate page!

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New Here ,
Oct 03, 2024 Oct 03, 2024

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I noticed that the "Learn More" hyperlink is missing in the upload page/upload dialog box for FTP details. This feature was present in the previous version, but currently, there are no FTP details available. Could you please check this again?

That's why I posted "Answer the question correctly."

Thank you!

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