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Adobe has photos. Submitted signed property releases. Is it my turn or Adobe's now?

Community Beginner ,
Mar 26, 2024 Mar 26, 2024

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Uploaded three photos of personal property. Got a notification that I needed to provide a signed property release so I downloaded the release and completed it online. The Releases section of Adobe Stock now shows Release ID numbers for each of the photos.

 

Now what? Adobe already has my photos and a signed release for each of the photos. I have read and reread all the online information provided by Adobe explaining the release procedure but I'm really puzzled.

 

The website states that moderation of files may take up to 8 weeks. Most of the files I have submitted recently have been approved or rejected in a week to 10 days but these have not required a release. Am I supposed to sit back and wait for as long as 8 weeks for someone to review the signed release paperwork I submitted to determine if the photos will be added or not added to my portfolio? Or is now my turn to do something more?

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Community Expert , Mar 26, 2024 Mar 26, 2024

Did you officially re-submit them after adding the releases? At the top of the "Pending" page, if I recall, there should be a re-submit button or something to that effect, so that you don't need to submit the images and releases again from scratch. Once that's done, the images should disappear from the Pending page and reappear on the Under Review page. At least that's what I remember happening when I needed to add a release.

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Community Expert ,
Mar 26, 2024 Mar 26, 2024

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Did you officially re-submit them after adding the releases? At the top of the "Pending" page, if I recall, there should be a re-submit button or something to that effect, so that you don't need to submit the images and releases again from scratch. Once that's done, the images should disappear from the Pending page and reappear on the Under Review page. At least that's what I remember happening when I needed to add a release.

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Community Beginner ,
Mar 26, 2024 Mar 26, 2024

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Thanks. Your response was the most helpful. I finally succeeded in attaching the releases to the photos through "trial and error" and not by virtue of help info provided by Adobe. I knew I succeeded based on your telling comment about the files disappearing from the notification section once the procedure was completed. Whether the photos will finally be added to my portfolio is still uncertain. One thing is for sure. I have no interest in submitting work that requires a release. I prefer to spend my limited available time creating photos and illustrations, not paperwork.        

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Community Expert ,
Mar 26, 2024 Mar 26, 2024

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It gets easier, once you figure out a workflow. Other than inserting an image of the artwork in question, the same release can be used over and over again. In my experience, the date didn't need to be updated, for example. I created two Actions in Photoshop that reduced the images to fit in the upper left hand corner box: one for landscapes and one for portraits. It became second nature after awhile.

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Community Expert ,
Mar 27, 2024 Mar 27, 2024

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A release is a protection for all of the participants. The buyer needs to be sure that the asset can be used commercially. That's what the release guaranties. From time to time a release is needed. One release can be used for the same shoot, so if you are uploading 10 assets from that shoot, you can attach the same release to all. You do not need for each asset a separate release.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Mar 26, 2024 Mar 26, 2024

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Did you actually attach those releases to your images?

Jill C., Forum Volunteer

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Community Beginner ,
Mar 26, 2024 Mar 26, 2024

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Let's say I finally succeeded in attaching those releases to my images by "trial and error" based on prompt feedback from  respondents to my message and not by virtue of the "help" information provided by Adobe. 

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Community Expert ,
Mar 26, 2024 Mar 26, 2024

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Glad to hear that you sorted it out.

Jill C., Forum Volunteer

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Community Expert ,
Mar 26, 2024 Mar 26, 2024

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In what state are your assets now? When assets get not accepted for a missing release, they are placed in the reminder tab. If they are in the reminder tab, you need to connect the asset with the release. Then you can again submit for review. I think they are then in a different queue, where a moderator checks your release and approves or rejects your asset on the basis of the release. 

 

If the asset has been refused for IP violation, it appears in the not accepted tab.. In that case, you need to resubmit completly, with titeling and keywording, but this time with connecting the release to your asset. An Before resubmitting, I would check the asset for additional IP violations, that can't be addressed by a property release. 

 

As for the moderation times in general: assets get moderated as fast as possible, and nobody has an influence on that. 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Mar 26, 2024 Mar 26, 2024

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Thanks for your prompt response. I think I finally succeeded in connecting the release to the asset. 

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Community Expert ,
Mar 27, 2024 Mar 27, 2024

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You're welcome.

ABAMBO | Hard- and Software Engineer | Photographer

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