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Adobe rejects pictures and accepts them at the same time

New Here ,
Jul 12, 2021 Jul 12, 2021

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+++German below +++

 

Hello! I do not understand something and hope that someone can help. I have uploaded several images to Stock. Let's just say 10 of them. A few days later I got the email that none of the images were accepted. Yet 1-2 images are suddenly on sale. Why does something like this happen and why doesn't Adobe inform me about it, but says that all images were rejected? I have had this happen a few times now. Always it was a "technical problem".
Does anyone else have this problem?

 

Hallo! Ich verstehe etwas nicht und hoffe, das jemand helfen kann. Ich habe mehrere Bilder bei Stock hochgeladen. Sagen wir einfach mal 10 Stück. Ein paar Tage später folgte dann die Email, dass keines der Bilder angenommen wurde. Dennoch sind 1-2 Bilder plötzlich im Verkauf. Warum passiert sowas und warum informiert Adobe mich nicht darüber, sondern sagt, dass alle Bilder abgelehnt wurden? Ich hatte das jetzt schon ein paar Mal. Immer sei es ein "Technisches Problem".
Hat noch jemand dieses Problem?

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Adobe Community Professional ,
Jul 12, 2021 Jul 12, 2021

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I don't think I've experienced this scenario, where a previously rejected image is later accepted and sold, but with >2,000 images in my Portfolio now, it would be hard to notice that. I have had the opposite happen, where a previously accepted photo was subsequently rejected as an IP violation. 

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New Here ,
Jul 12, 2021 Jul 12, 2021

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Wow, thats strange as well ...

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Adobe Community Professional ,
Jul 13, 2021 Jul 13, 2021

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It's not that strange that pictures get rejected after an initial acceptance. However, after a rejection, they get deleted from the database, so an acceptance afterwards is not possible anymore. I don't know, however, when assets get deleted: immediately, a week after...

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Community Professional ,
Jul 12, 2021 Jul 12, 2021

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Please cite examples with actual dates and Image ID #s.   I'm betting donut holes to donuts that accepted IDs are NOT the same as rejected IDs although the images may look similar.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jul 12, 2021 Jul 12, 2021

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The problem is that I can't show the ID from rejected images because they won't appear in the "rejected section" (idk if thats the correct termin since I'm using the german language setting) any longer. I saw them when I was checking out the rejected section, before I received the email. After receiving the email they appear in the accepted section. But still the email says everything was rejected.

 

But maybe I've got an another similar example with an old image from a bee. Please have a look to the attachments. The bee image was rejected because of blurrines (I'm totaly d'accord with that). But on the other hand you can buy a license. I don't get it :(.

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Adobe Community Professional ,
Jul 13, 2021 Jul 13, 2021

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Those examples are not the same assets.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jul 13, 2021 Jul 13, 2021

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Sorry, what do you mean with "assets" 😊? In this case my translator isnt helpfull 😂

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LEGEND ,
Jul 13, 2021 Jul 13, 2021

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In this case you can translate "asset" as "picture". So, not the same picture. I agree.

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Adobe Community Professional ,
Jul 13, 2021 Jul 13, 2021

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Diese Beispiele sind nicht die gleichen Objekte. Der Übersetzer hat das sicherlich mit "Vermögenswerte" übersetzt. In der Finanzindustrie ist das die Bedeutung.

 

"Asset" wird hier vor allem dann benutzt, wenn man nicht spezifisch eine bestimmte Art von Objekt meint. Es könnte also auch eine Grafik sein oder ein 3D Objekt oder ein Film...

 

Wie oben schon angedeutet, glaube ich nicht, dass Objekte, die abgelehnt wurden in der Datenbank frei geschaltet werden. Sollte dies aber der Fall sein, ist es sicherlich ein Programmfehler.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jul 13, 2021 Jul 13, 2021

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Ja, genau. Es wurde mit Vermögenswerte übersetzt und ich dachte nur "Hääää?". Aber jetzt hab ichs verstanden. Vllt war das Foto mit der Biene ein schlechtes Beispiel. Das habe ich vor mehr als 2 Jahren hochgeladen und weiß schon gar nicht mehr, ob ich es dann nochmal überarbeitet hochgeladen habe oder wie auch immer.

 

Aber das eigentliche/ aktuelle Problem, dass in der Adobe E-Mail steht, dass Bilder abgelehnt wurden und dann doch in die Datenbank aufgenommen wurden, bleibt bestehen. Da sie dann auch öffentlich aufrufbar sind (mit Option zum Lizenzkauf) gehe ich mal davon aus, dass sie auch wirklich in der Datenbank sind.

 

Dann scheint es wohl wirklich ein technisches Problem zu sein? Ich habe jetzt nochmal einen Schwung Bilder hochgeladen und lass mich mal überraschen, was dabei herauskommt.

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