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adobe stock account de-activated

New Here ,
Mar 26, 2024 Mar 26, 2024

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Hi.. adobe stock team...
I'm contributor...
My account has been closed a weak ago and I am unable to work. I request you to look into my account and open it. I never wanted to go against the term and condition. Please look at my account and open it so that I can work hard on it. I am very sorry about my account And if I have committed any mistake unknowingly, I am ashamed of it.

I am very sincere about my my account, I want to go long term with adobe stock. Please find a solution for my account and open it pleaseeeeee.
I'm waiting for your response.

 

[Moderator moved the thread to the correct forum]

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Troubleshooting

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Community Expert ,
Mar 27, 2024 Mar 27, 2024

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This is neither a bug, nor is it for this forum. This forum is for stock customers.

 

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Mar 27, 2024 Mar 27, 2024

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"On the basis of a third party notice" means that either a Buyer reported poor quality content, or another user, perhaps for spamming, quality or content for which you weren't the creator. There's nothing you can do to hasten the process of getting your account restored.

Jill C., Forum Volunteer

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Community Expert ,
Mar 27, 2024 Mar 27, 2024

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Contact Stock Contributor Support: https://contributor.stock.adobe.com/contact

 

It could take several weeks for an investigation to conclude.  Be patient.  Work on other projects, submit content to other services.

  • Adobe may temporarily suspend or permanently terminate a Stock Contributor account for any of the following:
    1) Suspicious sales or refund activity,
    2) An official infringement complaint or "take down" notice,
    3) Content spamming, fraud, quality concerns or violation of other Stock Contributor Terms.
    https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html

Good luck.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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