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Adobe Stock blocks Contributors account for no reason

Community Beginner ,
Feb 22, 2021 Feb 22, 2021

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Adobe Stock blocked my contributor account stating that you violated our terms and downloaded your own data. I have explained them that I have never created a seller account. I sent them many mails but they are not responing. I have the account from years and never even withdrew money. It still had money and the locked it. I said give me proof where do you see I have violated any term. But they siad your account will remain blocked without any explanation or proof. 

 

I read on internet and community, and many people have this issue. So as I understand they are doing fraud with honest and hardworking contributors. This is unacceptable. Either the whole community or someone from their team is a fraud. 

 

I am very disappointed and abgry on whats happening. Never expected Adobe will be a fraud.

 

 

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correct answers 2 Correct answers

Adobe Employee , Feb 25, 2021 Feb 25, 2021
The Contributor Support team has been communicating with you directly regarding the violation of the Contributor Terms of Use when you created your account. They can be viewed here: https://wwwimages2.adobe.com/content/dam/cc/en/legal/servicetou/Adobe_Stock_Contributor_Agreement_Addl_Terms_en_US_20200416.pdf

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Community Beginner , Feb 26, 2021 Feb 26, 2021
Adobe Team has now carefully investigated the matter and have unblocked my account. Thank you so much for your help and solution.  Best regardsShallu

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New Here ,
Feb 24, 2021 Feb 24, 2021

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They're mostly doing this with Indian accounts which still have money. 

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Community Beginner ,
Feb 24, 2021 Feb 24, 2021

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Has it happened with you too? They are really fraud. I have file case againstthem in consumer court and they will soon receive the notice. They can be stealing in open like this. 

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Community Beginner ,
Feb 26, 2021 Feb 26, 2021

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Okay I was wrong. There was a misunderstanding. Apologies from myside and thank you for solving the matter patiently Adobe Team. 

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Adobe Employee ,
Feb 25, 2021 Feb 25, 2021

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The Contributor Support team has been communicating with you directly regarding the violation of the Contributor Terms of Use when you created your account. They can be viewed here: https://wwwimages2.adobe.com/content/dam/cc/en/legal/servicetou/Adobe_Stock_Contributor_Agreement_Ad...

 

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Community Beginner ,
Feb 26, 2021 Feb 26, 2021

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Adobe Team has now carefully investigated the matter and have unblocked my account. Thank you so much for your help and solution. 

 

Best regards

Shallu

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New Here ,
Mar 11, 2021 Mar 11, 2021

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I am having the same problem now. I have been waiting for a reply by mail for 3 days. Nobody answers. In how many days has your problem been resolved?  I will be glad if you help.Thanks..

 

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