Adobe Stock contributor account has been deactivated for suspicious activity

[wise_difference0D4B]

On 18 December 2025, my Adobe Stock contributor account was disabled without any clear explanation and was marked as suspicious activity. I contacted support through the Contact Us option, but more than 7 days have passed and I have not received any reply.

I have been an Adobe Stock contributor for 6 years and have always followed Adobe guidelines. All of my content is original and created by me. I am confused and concerned about why my account was disabled and why I have not received any response.

Will I receive any response regarding my case?

[daniellei4510]

You are not addressing Adobe here but contributors like yourself, and we are unable to be of assistance. Use the "Contact us" link to ask for details and wait for a response if you have not already done so. It will most likely be awhile (possibly weeks) before you hear from them, other than a possible generic email notifying you that your email has been received. Keep an eye on your junk or spam folder if necessary. Do not attempt to contact Adobe repeatedly, as doing so can potentially slow down Adobe's investigation.

[Abambo]

"Suspicious activity" is a clear explanation. It means that your account had suspicious activity, and Adobe did suspend the account to investigate this activity. It may take weeks or months before Adobe reaches to a conclusion of this. You will need to wait.

In the meantime, you may work on other projects. 

[Nancy OShea]

Suspicious account activity:
1) Unusual sales or refunds.
2) Unauthorized use of protected Brand Names in keywords/descriptions.
3) Content spamming. Using multiple accounts to bypass submission limits.
4) Complaints / 'Take Down Notices' from 3rd parties.
5) Other violations of Stock Contributor Terms. See below.
https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html

This is a private matter between you and Adobe Stock, not fellow Contributors in this user-to-user community.

Be patient. It takes weeks or months to conduct an audit. Check your email spam folder. If requested, provide additional information directly to Adobe Stock.

Submit content to other stock services.

Good luck.