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adobe stock contributor - blocked account

New Here ,
Oct 05, 2020 Oct 05, 2020

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My contributor account on adobe stock has been blocked for a week. I spent a lot of time on this portfolio, with over 400 vectors. I just know that my account is permanently blocked for a reason of non-compliant to Adobe's Contributor Agreement.

I cannot get more details and each time, I ask to recover the money accumulated on the site, no one answers me. Is there a recourse for me to recover this money?

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Adobe Community Professional ,
Oct 05, 2020 Oct 05, 2020

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This public user-to-user forum cannot help you.  You must contact Adobe Stock regarding your contributor account.

https://contributor.stock.adobe.com/en/contact

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Oct 05, 2020 Oct 05, 2020

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Already done, as well as at the copyright-stock@adobe.com address, as soon as I ask for the money to be sent to me from my account, they no longer answer me.

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Adobe Community Professional ,
Oct 05, 2020 Oct 05, 2020

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If your account is locked, it's highly unlikely you'll receive a payout until you take the necessary steps to have it unlocked if that's even possible.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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