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Adobe stock contributor My account has been de-activated

New Here ,
Nov 10, 2024 Nov 10, 2024

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Dear community members, 

 

I am writing to you about an issue I encountered with my Adobe account, hoping for a good advice.
since few days my account is suddenly deactivated for the first time since about 6 months.
I've been a committed contributor, following all the guidelines and requirements outlined in the contributor agreement.

I've really no idea why my account deactivated. I’m selling only my ai created image and 

I am new user in adobe cintributor .

I've got this messege "Dear contributor, your Adobe Stock contributor account has been de-activated. Please see your email for more information or Contact us”

I didn't receive any emails then i contacted Adobe contributor support via the link at “Contact us”.

Please let me know if i should do somthing else to restore my account?

Thank you for your understanding and assistance.

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Community Expert ,
Nov 10, 2024 Nov 10, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

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Community Expert ,
Nov 10, 2024 Nov 10, 2024

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There's nothing you can do to restore your account other than wait for a response to the request you sent via the contact us link. It could take days or weeks or longer to receive a response due to the number of accounts Adobe is investigating at any one time.

Jill C., Forum Volunteer

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