• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
3

Adobe stock contributor payment error.

Community Beginner ,
Mar 09, 2024 Mar 09, 2024

Copy link to clipboard

Copied

Hello. You see, I have been a collaborator of Adobe Stock (formerly Fotolia) since 2015 and I have received many payments from Adobe without problems until today. You see yesterday in the status of the last payment it said "Pending payment" as when there is little left until said money is deposited to you. But today in that state of the last payment it puts "Pending" again. I wanted to ask if this means there has been some error?

TOPICS
Contributors , Troubleshooting

Views

86

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 09, 2024 Mar 09, 2024

Copy link to clipboard

Copied

I don't understand your question. You said payment status was pending yesterday and is still pending today, so what's the problem? 

Jill C., Forum Volunteer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Contributor ,
Mar 09, 2024 Mar 09, 2024

Copy link to clipboard

Copied

I think he want to say that when he request payout he was having the status 'pending'. but after when adobe approve payment the term 'pending payment' is written on the status and after payment the status get to 'payment done'. but instead of written 'payment done' after 'pending payment' it goes in 'pending' again. Am I right @Gabrieuskal?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 09, 2024 Mar 09, 2024

Copy link to clipboard

Copied

LATEST

Forks. Sorry for the delay in responding, I just saw it.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 09, 2024 Mar 09, 2024

Copy link to clipboard

Copied

Pending says that the payment is still pending. When it says “done” the payment is done. You have to wait for up to 10 BUSINESS days for that to happen. Business days are from Monday to Friday, excluding public and company holidays.

 

If the payment is DONE, Adobe transferred the money to your designated payment agent. It still may take a couple of business days for the money to be credited to your account. If there is a problem at that stage, Adobe will credit you back.

 

As a side note: We do see nothing, we are contributors as you are, and we have no insight into your account.

 

Requesting payments at Adobe Stock

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines