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Age Verification

New Here ,
Jan 23, 2020 Jan 23, 2020

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I am tryign to become a contributor for Adobe ST but whenever I try to start the process, it says I am to young. However, when making my account, at no point was I asked for my date of birth nor my age and customer service has been uselsess... anyone know how to fix this?

Thanks!

 

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Account management, Contributor critique, Contributors, Fotolia, Troubleshooting

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Adobe Community Professional ,
Jan 23, 2020 Jan 23, 2020

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Please contact Adobe Contributor Help: https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

Standard customer service is not trained for contributor problems.

Abambo
via mobile phone.
ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jan 23, 2020 Jan 23, 2020

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Thank you!

 

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Adobe Community Professional ,
Jan 23, 2020 Jan 23, 2020

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Hi Javi

Sorry about the inconvenience. You should be 18 years or older to contribute stock. You in fact did submit your date of birth when you validated your account. This was done when you submitted your ID.

If you are younger than 18 years you will not be allowed to start. However, if you are older follow the link provided by Abambo for the error to be corrected.

Best wishes

JG

 

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