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all my adobe stock photos do not display

New Here ,
May 07, 2021 May 07, 2021

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Hi Community, all my adobe stock photos do not display recently, please see attached screenshot. when I click it, it says:

 

"Error 403 Forbidden
Forbidden
Guru Mediation:
Details: cache-XXXXXXX
Varnish cache server"

 

Sent the ticket to adobe support, they insisted the issue on my side and asked me to clear browser cache but it did not solve the issue.

 

tried different browsers but same issue.

 

Please help.

 

Best Regards

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Troubleshooting

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Adobe Community Professional ,
May 09, 2021 May 09, 2021

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A firewall is blocking those images. Adobe is using different servers, so one of those gets blocked either by your provider or by your computer.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
May 09, 2021 May 09, 2021

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Good to know, Thank you for the info.

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Adobe Community Professional ,
May 10, 2021 May 10, 2021

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To be complete, here are the endnodes that need to be cleared for Adobe products: https://helpx.adobe.com/enterprise/kb/network-endpoints.html. There are, however, some nodes that are only needed for specific operations and could be locked out if needed. I suggest using a trial and error approach. I can't imagine that using facebook addresses is vital, but the amazon ones are as amazon cloud services are used.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
May 11, 2021 May 11, 2021

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Hi Abambo, thank you for your reply. I do not quite understand the answer, is there anything I can do from my side to resolve the issue?

 

Best Regards,

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