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All the work I have done entering titles and keywords has disappeared.

New Here ,
Feb 11, 2021 Feb 11, 2021

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There have been a couple of occasions where I have filled in the title and keyword fields of several images to submit for review. Suddenly it switches to the Adobe Stock login screen, when I start to fill in the email box, it goes back to the previous new content screen and all the work I have done is gone. Any solutions?

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Contributors, Troubleshooting

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Adobe Employee ,
Feb 11, 2021 Feb 11, 2021

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This sounds like a (very annoying) web browser issue. I would advise you to use a different browser entirely if possible. If not, try clearing your cache/cookies and see if that fixes it. Otherwise, hit that save button on a regular basis to keep your progress in place regardless of whether you get kicked out or not. 

 

I've not experienced this issue myself and I have not heard of any other contributors with similar reports in the past but I'll keep my eyes and ears open. 

 

Either way, I can only imagine how frustrating that is. Hang in there!

 

-Mat Hayward 

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New Here ,
Feb 11, 2021 Feb 11, 2021

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Thank you for your feedback Mat. I try to do this.

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