Assets are over 10 months in Approval - Adobestock Contributor

[Boiled_Eggy]

There are a lot of assets in approval for over 10 months, I think this is far exceeding any approval period mentioned. I've been send away several times when contacting helpdesk and getting no responses on mail for the past (almost) year.

With new restrictions I would like these assets either approved or denied so I can continue.

[Abambo]

Delete them. If you check posts here, you will see that many contributors have assets stuck in the moderation queue. The reason for this is unknown, Adobe should be aware of this, but for over an extended periode of time, they don't react. Maybe they are working hard to solve the problem, maybe they are working hard to ignore it. Nobody knows. 😉

[Boiled_Eggy]

I would love to delete them but, unfortunately once they're in approval it's impossible to do so as there is no such button available.

[Jill_C]

If they're approved, why do you want to delete them?

[Abambo]

Click the delete link near the filename. 

[Jill_C]

I recently had some assets reviewed that had waited between 4 and 12 months. But given changing reviewing pilocies and procedures, you might be better off deleting and resubmitting them.

[Boiled_Eggy]

If you could help me find the function to delete them, that would be great as it's impossible for me to delete assets that are in approval.

[daniellei4510]

Minimize your browser window and scroll down. There is a Delete text button there.

[daniellei4510]

Select the assets you want to delete and click it. It's on the bottom right-hand side.

[Boiled_Eggy]

Thank you for trying to help, but even minimizing the browser doesn't show any buttons on the bottom. I can't even select multiple assets to begin with. It's just selecting one and no buttons anywhere.

[daniellei4510]

You might be right about the multiples. But the delete button is here. Maybee minimise is wrong word. Reduce the size with the - key.

[Boiled_Eggy]

Thank you, it's indeed there next to the file ID. It just blended in with the rest, I guess I was expecting something more obvious, thank you for your help.