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[BUG] Issues with My statistics - Activity - Export as CSV button

Community Beginner ,
May 07, 2023 May 07, 2023

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Hello!

It seems that something has recently broken the "Export as CSV" functionality.

I'm downloading my statistics by selecting Activity for a period of dates between the 1st of January 2023 and 7th of May 2023, and then press Export, but get CSV file only with records after 16th of February.

Previously it worked fine and allowed me to download all records for a selected date range. It was perfectly what I needed.

 

Now it is paging CSV and splitting it allowing me to download stats for the current page only.
Does anyone know the reason for this change? Is it a bug or feature? and how am I supposed to get data for the whole year if I want?

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correct answers 1 Correct answer

Community Expert , May 08, 2023 May 08, 2023

If you have detected that the download is limited to 1,000 records, then I suppose you'll have to select shorter periods of time before downloading.

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Community Expert ,
May 07, 2023 May 07, 2023

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@WendellaBee, is this something we should tag you for?


George F, Fine Art Landscape Photographer

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Community Expert ,
May 08, 2023 May 08, 2023

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No. EBQ is not the right person to tag. I would tag Mat.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
May 08, 2023 May 08, 2023

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Thanks @Abambo!


George F, Fine Art Landscape Photographer

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Community Expert ,
May 07, 2023 May 07, 2023

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I just downloaded by year-to-date activity in csv format, and did not have the same issue. The file includes all downloads from January 1st through today.

Jill C., Forum Volunteer

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Community Beginner ,
May 07, 2023 May 07, 2023

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might that be related with amounts of records you have for that period? 

because as I noticed, the paging is set with  limit of 1000 🤔

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Community Expert ,
May 08, 2023 May 08, 2023

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If you have detected that the download is limited to 1,000 records, then I suppose you'll have to select shorter periods of time before downloading.

Jill C., Forum Volunteer

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Community Expert ,
May 08, 2023 May 08, 2023

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Yes, that sounds like a magic number Adobe web programers would build in.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
May 08, 2023 May 08, 2023

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quote

and how am I supposed to get data for the whole year if I want?


By @sashk0

Download the quarters and the data.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
May 09, 2023 May 09, 2023

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Yeah, it seems to be the only way. I guess that is intended to be that way, just the first time I have more than 1000 records within a year..

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Community Expert ,
May 09, 2023 May 09, 2023

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DOn't complain to being “forced” to walk the extra mile… 😂 That's the price to pay for being successful.

ABAMBO | Hard- and Software Engineer | Photographer

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