[BUG] Issues with My statistics - Activity - Export as CSV button

[sashk0]

Hello!

It seems that something has recently broken the "Export as CSV" functionality.

I'm downloading my statistics by selecting Activity for a period of dates between the 1st of January 2023 and 7th of May 2023, and then press Export, but get CSV file only with records after 16th of February.

Previously it worked fine and allowed me to download all records for a selected date range. It was perfectly what I needed.

Now it is paging CSV and splitting it allowing me to download stats for the current page only.
Does anyone know the reason for this change? Is it a bug or feature? and how am I supposed to get data for the whole year if I want?

[George_F]

@WendellaBee, is this something we should tag you for?

[Abambo]

No. EBQ is not the right person to tag. I would tag Mat.

[George_F]

Thanks @Abambo!

[Jill_C]

I just downloaded by year-to-date activity in csv format, and did not have the same issue. The file includes all downloads from January 1st through today.

[sashk0]

might that be related with amounts of records you have for that period? 

because as I noticed, the paging is set with  limit of 1000 🤔

[Jill_C · Accepted solution]

If you have detected that the download is limited to 1,000 records, then I suppose you'll have to select shorter periods of time before downloading.

[Abambo]

Yes, that sounds like a magic number Adobe web programers would build in.

[Abambo]

and how am I supposed to get data for the whole year if I want?

By @sashk0

Download the quarters and the data.

[sashk0]

Yeah, it seems to be the only way. I guess that is intended to be that way, just the first time I have more than 1000 records within a year..

[Abambo]

DOn't complain to being “forced” to walk the extra mile… 😂 That's the price to pay for being successful.