• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
3

CAn i make new account to same Email?

Explorer ,
Dec 16, 2023 Dec 16, 2023

Copy link to clipboard

Copied

Can i make new account on same email... because my account get terminated and can i re open new one with same email or another mail with same details 

( termination reason - fraud downloads ( but i didnt did anything ) )

 

or am i open new account with into my family member details ? can i use same payoneer to both accounts?

( To new stock ID to and terminated account also i used that payoneer )

Can I?

TOPICS
Contributor critique , Contributors , Fotolia , Troubleshooting

Views

119

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 16, 2023 Dec 16, 2023

Copy link to clipboard

Copied

quote

(termination reason - fraud downloads)

By @Danuka Deshan

========

I can't answer this question.  Contact Contributor Support and see if they invite you back. 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Dec 16, 2023 Dec 16, 2023

Copy link to clipboard

Copied

 can i use same payoneer to both accounts?

( To new stock ID to and terminated account also i used that payoneer )

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 16, 2023 Dec 16, 2023

Copy link to clipboard

Copied

I suppose you can, if Stock invites you back.

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 16, 2023 Dec 16, 2023

Copy link to clipboard

Copied

Certainly opening up a new account using "family member details" would also be considered fraudulent activity. 

Jill C., Forum Volunteer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 18, 2023 Dec 18, 2023

Copy link to clipboard

Copied

Contributor accounts are attached to your Adobe ID. Obviously, you will need a new Adobe ID. And the Adobe ID is your e-mail. So the answer is no, you can't use the old e-mail for a new account. 

 

You also can't use anyone others real ID for your new account as this would be fraud. You need to assert that the assets are yours, and you need to submit a tax form, which is a highly official document. You can't put wrong data in, or you will go to prison. (At the end, that may be a real possibility)

 

You can use your old Payoneer account to get the payout from your new account. 

 

Contrary to other providers, you do not ask specifically for an authorization to open a new account with Adobe stock. But be assured, that Adobe will know that your former account got closed and they won't tolerate any further wrongdoing.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 19, 2023 Dec 19, 2023

Copy link to clipboard

Copied

LATEST

If your account has been blocked you are not allowed to create a new one to circumvent the block.

Please contact customer support under https://contributor.stock.adobe.com/contact

Please don't open multiple tickets.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines