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CAn i make new account to same Email?

Explorer ,
Dec 16, 2023 Dec 16, 2023

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Can i make new account on same email... because my account get terminated and can i re open new one with same email or another mail with same details 

( termination reason - fraud downloads ( but i didnt did anything ) )

 

or am i open new account with into my family member details ? can i use same payoneer to both accounts?

( To new stock ID to and terminated account also i used that payoneer )

Can I?

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Contributor critique , Contributors , Fotolia , Troubleshooting

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Community Expert ,
Dec 16, 2023 Dec 16, 2023

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quote

(termination reason - fraud downloads)

By @Danuka Deshan

========

I can't answer this question.  Contact Contributor Support and see if they invite you back. 

 

Nancy O'Shea— Product User, Community Expert & Moderator

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Explorer ,
Dec 16, 2023 Dec 16, 2023

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 can i use same payoneer to both accounts?

( To new stock ID to and terminated account also i used that payoneer )

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Community Expert ,
Dec 16, 2023 Dec 16, 2023

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I suppose you can, if Stock invites you back.

 

 

Nancy O'Shea— Product User, Community Expert & Moderator

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Community Expert ,
Dec 16, 2023 Dec 16, 2023

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Certainly opening up a new account using "family member details" would also be considered fraudulent activity. 

Jill C., Forum Volunteer

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Community Expert ,
Dec 18, 2023 Dec 18, 2023

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Contributor accounts are attached to your Adobe ID. Obviously, you will need a new Adobe ID. And the Adobe ID is your e-mail. So the answer is no, you can't use the old e-mail for a new account. 

 

You also can't use anyone others real ID for your new account as this would be fraud. You need to assert that the assets are yours, and you need to submit a tax form, which is a highly official document. You can't put wrong data in, or you will go to prison. (At the end, that may be a real possibility)

 

You can use your old Payoneer account to get the payout from your new account. 

 

Contrary to other providers, you do not ask specifically for an authorization to open a new account with Adobe stock. But be assured, that Adobe will know that your former account got closed and they won't tolerate any further wrongdoing.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Dec 19, 2023 Dec 19, 2023

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If your account has been blocked you are not allowed to create a new one to circumvent the block.

Please contact customer support under https://contributor.stock.adobe.com/contact

Please don't open multiple tickets.

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