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Can not see my photos on Adobe stock search engine

Community Beginner ,
Jan 19, 2022 Jan 19, 2022

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As a Adobe stock contributor, some of my photos, which is allready in my portfoli, cannot be found when i try to find on  Adobe stock search engine. Is there anyone who has any idea about it ? Thanks in advance  

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correct answers 1 Correct answer

Community Expert , Jan 19, 2022 Jan 19, 2022

It might be blocked to you due to regional restrictions. 

The same image might not be blocked to me.

We need more information. 

 

 

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Community Expert ,
Jan 19, 2022 Jan 19, 2022

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If you are a contributor, you should post in the contributor forum. I will move your post there.

 

If some of your photos do not appear, you may have an indexing issue and Adobe needs to reindex your portfolio. Please contact Adobe stock contributor support: Need help? (Stock Contributor Support) 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Jan 19, 2022 Jan 19, 2022

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If you've posted images in a very competitive category (pets, flowers, sunsets for instance), you might have to look through hundreds of pages of results to find yours. Also make sure that your keywords are as descriptive and thorough (and properly spelled) as possible.

Jill C., Forum Volunteer

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Community Beginner ,
Jan 19, 2022 Jan 19, 2022

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Thanks for advice but related photos i mention is about spesific places so competitive category is not the case.

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Community Expert ,
Jan 19, 2022 Jan 19, 2022

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Can you provide the File # so I can search for it?

Jill C., Forum Volunteer

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Community Beginner ,
Jan 19, 2022 Jan 19, 2022

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C77B9D0E-1780-45B6-BA54-187AA7540B81.jpeg

 This is the photo i mention you may try to find it on search engine by keyword name "ephesus" . Thanks alot

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Community Expert ,
Jan 20, 2022 Jan 20, 2022

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There more than 20,000 images with the keyword "Ephesus". Your image could be anywhere in those 100 pages of results. 

Jill C., Forum Volunteer

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Community Beginner ,
Jan 20, 2022 Jan 20, 2022

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When i make search just 94 photos been listed even if i do not apply any filter on search engine. thats why i urged to help. Still dont know if i did sth wrong or not but really appriciate your time. Thanks

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Community Expert ,
Jan 24, 2022 Jan 24, 2022

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You didn't probably do anything wrong, your picture as many others does not show up in your country. You need to provide the file-id number, the image does not allow for exact matches with search.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Jan 19, 2022 Jan 19, 2022

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It might be blocked to you due to regional restrictions. 

The same image might not be blocked to me.

We need more information. 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Jan 19, 2022 Jan 19, 2022

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that sounds like making sense. Tkanks for your time.

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Community Expert ,
Jan 20, 2022 Jan 20, 2022

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Tell us your region (country) and I can tell you if that is the case.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Jan 20, 2022 Jan 20, 2022

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Country is Turkey.

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Community Expert ,
Jan 24, 2022 Jan 24, 2022

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If I look at my portfolio with the Turkey country code, I see exactly one image! So in Turkey I can sell only that image. This has to do with the fact that some countries ask for additional vetting from Adobe to be able to sell in that region. If you want to see, what others see (outside of Turkey) of your portfolio, you need to exchange the tk-country code with something like ca for Canada. This gives you at least an out of the box view.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Jan 24, 2022 Jan 24, 2022

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That was quite informative. Really appriciate of your time.

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Community Expert ,
Jan 24, 2022 Jan 24, 2022

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You're welcome.

ABAMBO | Hard- and Software Engineer | Photographer

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