Can't access my Adobe Stock account

[Ole Schwander]

I have a catastrophic problem - I can't get into my Adobe Stock account.

I have tried to reach out to both AS support and Mat Hayward, but no one answers.

Adobe used to provide a good service for customers and suppliers, but now it has gone completely wrong ..!

Mat - can you help me out of this mess ...?

[Abambo · Accepted solution]

If you have tried to reach out for Adobe Stock Contributor support, you need to be patient and wait for your turn. Normally, Adobe gives you a first assessment of the problem and then goes quiet until they reach to a conclusion. Reaching that conclusion may need some time.

You will need to watch your spam folder, Adobe contributor support answers via e-mail.

Whatever happened, Adobe does block accounts for reason. And it does so as soon as it notifies a major issue, to protect its customers.

As Adobe does not publicly discuss the issues and there is nothing that can be done here for you on this public space, I will lock this discussion now.