Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Can't change filetype from Foto to Illustration before submit

New Here ,
May 31, 2019 May 31, 2019

Copy link to clipboard

Copied

Hello,

I would like to submit new pictures and change the file type from photo to illustration as in the past. This just does not seem to work. I have tested this in different browsers.

Is this problem already known? Is there a solution for this?

I work with a MacPro and macOS sierra.

I would be thankful for an idea.

Yours sincerely
Stephan

TOPICS
Contributors

Views

151

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 31, 2019 May 31, 2019

Copy link to clipboard

Copied

I have the same issue and also tried different browsers. It must be a website issue.  They probably did an update and messed up the code in the drop down menu.

Here's my post and the email I sent to support:

"FILE TYPE" drop down menu is not working

I am experiencing an issue that may be a glitch with your Stock Contributor site. It seems that the "FILE TYPE" drop down menu is not working. It only allows the selection of the image type as a PHOTO. It does not accept ILLUSTRATION as an option?

I tried it in different web browsers and still got the same issue. I tried both Google Chrome and MS Edge.

Is there an issue with the upload page?

Please advise

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 31, 2019 May 31, 2019

Copy link to clipboard

Copied

LATEST

Hi stephanm65358862​ and danf32232083​,

This feature is working fine from my end. It might be a glitch with your internet service. Please try again.

Regards

JG

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines