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Can't connect fotolia account to adobe stock

New Here ,
Apr 05, 2017 Apr 05, 2017

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Hi,

I've just created adobe stock account and can't start to upload content till don't connect this account to fotolia account. I can't do it because of wrong preset login.

I meant the screen Sell stock photos, videos, vectors online | Adobe Stock Contributor

here I can't change login. and this login is wrong (it's not my fotolia account)

Thank you

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correct answers 1 Correct answer

Adobe Employee , Apr 06, 2017 Apr 06, 2017
Please send a ticket through the Contact us page (linked below) and include your Adobe ID(s) and Fotolia account information and we should be able help get you sorted out.Sell stock photos, videos, vectors online | Adobe Stock Contributor -Mat

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Adobe Employee ,
Apr 06, 2017 Apr 06, 2017

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Please send a ticket through the Contact us page (linked below) and include your Adobe ID(s) and Fotolia account information and we should be able help get you sorted out.

Sell stock photos, videos, vectors online | Adobe Stock Contributor

-Mat

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New Here ,
Dec 07, 2017 Dec 07, 2017

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Hello Mat

I had problem syncing my fotolia account with my adobe Stock. Can you help me Please?

I also get some error all the time it said "Your credentials could not be authenticated. Please try again."

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Adobe Employee ,
Feb 07, 2018 Feb 07, 2018

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Please submit a ticket via the contributor portal as described above.

-Mat

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New Here ,
Nov 20, 2018 Nov 20, 2018

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Hi!

I have the same problem.

I have sicncronise my Fotolia account with Adobe Stok.

About three days ago I lcan login as seller but no I can't

as affter login/pass entering broken link is opening

Please help!

Dymax (on Fotolia)

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Adobe Community Professional ,
Nov 20, 2018 Nov 20, 2018

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Please look here: Re: Can't connect fotolia account to adobe stock . Mat's answer as marked correct is still valid. Please update if you need further help.

For your convenience, I've copied here Mat's link again: Sell stock photos, videos, vectors online | Adobe Stock Contributor

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jul 02, 2021 Jul 02, 2021

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Well, this solution doesn't work for me. I can't go to the "contributor" portal, I cannot even register my self as a contributor because when I click on the button I get this:

{
"error": {
"code": 401,
"application_code": "INTERNAL_SERVER_ERROR",
"x_request_id": "6f8545b0-8f57-4506-bafe-bedc4aff84ba"
}
}

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Adobe Community Professional ,
Jul 04, 2021 Jul 04, 2021

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Your problem is a different one.

Some possible remedies could be:

- Open a private window/browsing incognito.

- Clearing cache and cookies.
- Using a different browser.
- Trying a different computer.
- Trying a different network or using a VPN.

If the error is still appearing, you have 2 more possibilities:

You can wait for it to pass, as there may be a temporary problem on the internet or Adobe server. The status of different services on Adobe servers may be checked here: https://status.adobe.com/creative_cloud#

You can contact contributor support: https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

ABAMBO | Hard- and Software Engineer | Photographer

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