Can't enter to portfolio

New Here ,
Aug 20, 2022 Aug 20, 2022

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I regullary receive Daily Earnings Reports to my e-mail -[Moderator deleted private information. Please do not post private information like e-mails and phone numbers]. But on web-page https://contributor.stock.adobe.com/ I can't see (find) my portfolio. I see: "New account creation is not available at this time." But I don't want to create new account. I need my old one.

 

 

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Fotolia , Troubleshooting

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Community Expert ,
Aug 20, 2022 Aug 20, 2022

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If your account has been created under Fotolia, you need to synchronize your old fotolia account with your new Adobe contributor account.

 

https://helpx.adobe.com/stock/contributor/help/contributor-fotolia.html

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Aug 20, 2022 Aug 20, 2022

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Are you logged-in to your Adobe Stock Contributor account?

Try using a different browser that accepts cookies and does not have script blockers.

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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