Can't find my portfolio anymore

[helenaoehman]

I've had my Fotolia account linked to Adobe since a long time now. Today when I was checking mu account my portfolio is gone. I can't find any of my images anymore or see my downloads. Did I miss any changes lately? I receive emails when an image is sold but if I follow the link för sold images the page is empty.

[Nancy OShea · Accepted solution]

It could be do to localization.  But try logging-in with another browser.

Failing that, contact Stock Contributor Support: https://contributor.stock.adobe.com/en/contact

[helenaoehman]

Thank you, I tried Firefox instead of Chrome and it's like normal again.

[Abambo]

What is your country of residence? Adobe is currently localizing the users experience of Adobe stock. So it may be that your profile in your region shows no assets, but that they are up for sales in different locations.

If you post a link to your public portfolio here I can see if it is visible for different regions.

(As you experience sales, I suppose it is!)

[helenaoehman]

Thank you, I changed browswer and it worked!