• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Can't open my tax form

New Here ,
Oct 10, 2021 Oct 10, 2021

Copy link to clipboard

Copied

I can't fill up my tax form because I constantly get an error trying to open it. I already tried doing it on mozilla and chrome to no avail. How can I fix it?

TOPICS
Contributors , Troubleshooting

Views

337

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 10, 2021 Oct 10, 2021

Copy link to clipboard

Copied

What is the error message?

 

 

Nancy O'Shea— Product User, Community Expert & Moderator

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 10, 2021 Oct 10, 2021

Copy link to clipboard

Copied

It simply says there was an error while opening my Form.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 10, 2021 Oct 10, 2021

Copy link to clipboard

Copied

Did you open the Tax form in the latest version of Acrobat?

 

FREE Acrobat Reader -- view, comment & sign PDF.
https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html

 

Nancy O'Shea— Product User, Community Expert & Moderator

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 11, 2021 Oct 11, 2021

Copy link to clipboard

Copied

No, how can I do that? I can't even download the form.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 12, 2021 Oct 12, 2021

Copy link to clipboard

Copied

From where do you try to download the form?

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 12, 2021 Oct 12, 2021

Copy link to clipboard

Copied

From my Contributor account, under the Tax Information section.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 12, 2021 Oct 12, 2021

Copy link to clipboard

Copied

Which web browser and OS do you have?

Did you try with a different browser or web device?

 

Nancy O'Shea— Product User, Community Expert & Moderator

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 13, 2021 Oct 13, 2021

Copy link to clipboard

Copied

LATEST

I'm using Mozilla Firefox on my pc. I also tried opening it with Chrome but the problem persisted 😕

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines