Can't open my tax form

New Here ,
Oct 10, 2021 Oct 10, 2021

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I can't fill up my tax form because I constantly get an error trying to open it. I already tried doing it on mozilla and chrome to no avail. How can I fix it?

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Contributors, Troubleshooting

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Adobe Community Professional ,
Oct 10, 2021 Oct 10, 2021

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What is the error message?

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Oct 10, 2021 Oct 10, 2021

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It simply says there was an error while opening my Form.

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Adobe Community Professional ,
Oct 10, 2021 Oct 10, 2021

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Did you open the Tax form in the latest version of Acrobat?

 

FREE Acrobat Reader -- view, comment & sign PDF.
https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Oct 11, 2021 Oct 11, 2021

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No, how can I do that? I can't even download the form.

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Adobe Community Professional ,
Oct 12, 2021 Oct 12, 2021

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From where do you try to download the form?

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Oct 12, 2021 Oct 12, 2021

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From my Contributor account, under the Tax Information section.

 

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Adobe Community Professional ,
Oct 12, 2021 Oct 12, 2021

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Which web browser and OS do you have?

Did you try with a different browser or web device?

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Oct 13, 2021 Oct 13, 2021

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I'm using Mozilla Firefox on my pc. I also tried opening it with Chrome but the problem persisted 😕

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