Cannot withdraw money from Adobe

New Here ,
Nov 26, 2020 Nov 26, 2020

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Hello. Please, help me to solve the problem. I cannot withdraw my first money from my account. I,d registered as an autor two ears ago. I was not active from that time and stopped downloading photos quite soon. But now I want to restart this work. First I wanted to do is to withdraw little money, I`ve erned since then. But there`s something wrong. Please tell me what I can do with this? 

I have screenshot with the problem attached below.

 

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Adobe Community Professional ,
Nov 27, 2020 Nov 27, 2020

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I also experience sometimes the http Error 400. There may be a firewall or a proxy blocking your path to Adobe. And there may be a temporary problem on the Adobe side. Sitting out the problem may be the solution here (try next day again).

 

You should try the following remedies:

  1. clear cache and cookies.
  2. change the browser
  3. try on a different computer
  4. use a VPN or try on a different network. Eg: if you are at work behind a company firewall, try at home, if you are at home, try at work or try using your phone as a hotspot.

 

If all does not help, contact stock contributor support: Need help? (stock contributor support) 

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Nov 27, 2020 Nov 27, 2020

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Thank you so much! 

UsingVPN worked perfectly. The withdrawal was correct. Adobe redirected me to payoneer.

I`ll go through the rest of the items of your list to solve the problem completely. It looks like there`s problem only when using Google Chrom both on my computer and on my phone.

Regards, 

Helgamom.

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