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1

cant link adobe stock contributor to my adobe id

Community Beginner ,
Mar 16, 2024 Mar 16, 2024

i am trying to create an adobe stock contributor account and link it to my adobe id yet when i click on 'link it to my id' i put in my details and it says acces denied and i cant find out why. Can anyone help me?

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Community Expert ,
Mar 16, 2024 Mar 16, 2024

Your ID is your email address.  The same one you used to create an Adobe account below. 

https://account.adobe.com/

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
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Community Beginner ,
Mar 16, 2024 Mar 16, 2024

ok but also i searched up some of the requirements and it says i have to be over 18 and i believe when i put in my date of birth that i accidently put them in wrong making me under 18, could you know anyway to check or change my adobe id's date of birth?

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Community Expert ,
Mar 16, 2024 Mar 16, 2024

Community members are not Adobe employees, therefore we have no ability to look into your account. You'll have to contact Adobe directly.

Jill C., Forum Volunteer
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Community Beginner ,
Mar 16, 2024 Mar 16, 2024

Ok thank you for the help

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Community Expert ,
Mar 16, 2024 Mar 16, 2024
LATEST
quote

ok but also i searched up some of the requirements and it says i have to be over 18 and i believe when i put in my date of birth that i accidently put them in wrong making me under 18, could you know anyway to check or change my adobe id's date of birth?


By @Max36123103k5xx

Yes, you need to be over 18. You need to contact Adobe customer care to rectify this. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and check if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.
If in doubt, ask the forum.

ABAMBO | Hard- and Software Engineer | Photographer
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Community Expert ,
Mar 16, 2024 Mar 16, 2024

In general:

You create an Adobe ID. While signed in to that ID, you create a contributor account. That's it!

 

If you have a link to my ID, please show a screenshot of that.

ABAMBO | Hard- and Software Engineer | Photographer
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