• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Changed Mail, but it still sends "One of your files has been sold – Tax Form Formality" to the wrong

New Here ,
Jul 15, 2024 Jul 15, 2024

Copy link to clipboard

Copied

Hello,

 

I keep getting mails on my wrong email adresse. Where do I need to change it? Everywhere I checked its already changed.

I also wrote a mail to support in march but did not get an answer yet.

 

Thank you!

TOPICS
Troubleshooting

Views

74

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 15, 2024 Jul 15, 2024

Copy link to clipboard

Copied

Where did you check?

 

The e-mail address stock users is your Adobe id.

 

You should also upload your tax form. That is independant from your issue.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 15, 2024 Jul 15, 2024

Copy link to clipboard

Copied

Well in my account it says primary mail adress ( adobe id ). And its the correct one I want.
I still get the mails to the wrong one. 
I need to check tax form yes, but thats not a priority in my life right now, and i dont want to do a payout anytime soon.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 10, 2024 Sep 10, 2024

Copy link to clipboard

Copied

LATEST

I am having a similar problem - I have my primary email set up as I want it, but the tax emempt document still gets sent to an old email address - how do I stop this?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines