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Color change in eps preview

New Here ,
Oct 28, 2022 Oct 28, 2022

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Hi, I have uploaded some items EPS files in Adobe Stock and I am seeing a huge color difference in shades.

These usually happens in blue and purple shades.

attached img.

StarAG_0-1666959281240.jpeg

 

 

Previously we use to upload eps and jpg both, in which jpgs were used to create preview but with recent change I believe Adobe Stock takes EPS file as a preview and generates its own image out of it.

 

I have even tried contacting Adobe Stock support but have not got any solution.

What is right way to export so that colors are preserved in EPS preview.

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Community Expert ,
Oct 28, 2022 Oct 28, 2022

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Thumbnail previews in Adobe Stock are compressed RGB versions of the originals. 

 

Speaking as a customer, EPS is a zombie file type I don't use anymore. Among other limitations, EPS is not color managed.  I prefer vector graphics files in Illustrator AI or SVG format. 

 

 

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Oct 28, 2022 Oct 28, 2022

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What can be solution to it. I will be using EPS format only EPS10

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Community Expert ,
Oct 28, 2022 Oct 28, 2022

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Save your own preview as JPEG and upload both together in a zip file. Adobe stock will take your JPEG instrad of generating its own.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Oct 28, 2022 Oct 28, 2022

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Yes, I use to follow the same.

But for some reason it seems Adobe is taking the EPS and generating its own preview.

The difference of colors can be seen in the above files. I upload both formats.

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Engaged ,
Oct 28, 2022 Oct 28, 2022

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Try saving the colour profile as a RGB and see what happends.

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New Here ,
Oct 28, 2022 Oct 28, 2022

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Yes, to me too it felt that there is change of color mode and the system is taking CMYK as CMYK always destroy blue color. 🙂

I have test this many times and the color profile is RGB by default.

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Community Expert ,
Oct 29, 2022 Oct 29, 2022

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Sadly, native EPS files do not contain color profile information.  On the web, CMYK is not supported so web browsers translate color information (if there is any) to sRGB.  However, browsers vary a lot.  So what you see in Chrome may not be what you see in Firefox, Safari or MS Edge.

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Oct 30, 2022 Oct 30, 2022

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Then your JPEG is not sRGB.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Oct 30, 2022 Oct 30, 2022

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The issue is not with JPG, the exported jpg shows exact same color as in the artboard.

The EPS file created when opened in illustrator shows accurate colors but when uploaded to Adobe Stock the color changes.

So:

1- Adobe stock is not taking my jpg image as preview because the jpg is perfectly fine.

2- Adobe stock is using my EPS file to generate jpg previews which is giving color difference. And why am I focusing on this #2 point is because same issue happens on my work at Shutterstock too. And since shutterstock uses eps file for previews, I can confirm the same for Adobe stock too.

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Community Expert ,
Oct 30, 2022 Oct 30, 2022

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Adobe stock is taking my JPEG files for vector graphics to show the preview.

 

They may have changed meanwhile, but I do not think so.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Nov 05, 2022 Nov 05, 2022

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They might have changed it recently.

Sadly, the question has no correct answer till now.

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