Color changing problem on Adobe stock

[figfigfinfin]

When I upload .ai file to Adobe stock, the color of image on website of Adobe Stock was changed more vividly. This problem happened even I used web-safe-color.

The picture is one sample of differences of color. The left is .ai file which I upload to Adobe Stock, the center is downloaded preview from Adobe Stock and the right is the original color of .jpeg file,t

This problem has happened even I set the color setting Adobe RGB or RGBs, and using only web-safe color.

Could you kindly help to solve this problem?

[jacquelingphoto2017 · Accepted solution]

Hi figfigfinfin,

Sorry about your experience. You may try uploading your AI along with a JPG copy in a zip folder. Please let us know the result.

Best wishes

JG