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Color problem when uploading

New Here ,
Sep 20, 2017 Sep 20, 2017

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Hi, I'm starting as a contributor, and when I upload an "AI" or "EPS" file the file color changes.

I've tried several different color profiles, I'm currently using sRGB IEC61966-2.1

Would anyone have an idea how to resolve this error?

Capturar1.jpg

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correct answers 1 Correct answer

Adobe Employee , Sep 27, 2017 Sep 27, 2017
This color shift is a known issue for the preview of your vector image. You could resort to creating a zip package with a jpeg preview of your file and upload the zip file to the portal. We will be fixing the color shift problem, but there's no timeline yet when the fix will be live.

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Community Beginner ,
Sep 21, 2017 Sep 21, 2017

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Having the same issue.

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Adobe Employee ,
Sep 27, 2017 Sep 27, 2017

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We are looking into this. Thanks for posting your example.

-Mat

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Adobe Employee ,
Sep 27, 2017 Sep 27, 2017

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This color shift is a known issue for the preview of your vector image. You could resort to creating a zip package with a jpeg preview of your file and upload the zip file to the portal. We will be fixing the color shift problem, but there's no timeline yet when the fix will be live.

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New Here ,
Jan 15, 2021 Jan 15, 2021

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LATEST

Year 0f 2021 and the problem is not solved during 4 years)

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New Here ,
Sep 28, 2017 Sep 28, 2017

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Okay, thank you for the help, I'll proceed as indicated!

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