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I hope the administrator sees this message and responds.
By @Lily_Sofia
That would be very rare to have Adobe people following this community forum. If you want to contact Contributor Support, you will need to do that the official way: Need help? (Stock Contributor Support)
I am experiencing a difficult issue where the thumbnail images generated by Adobe Stock for recently accepted videos have color differences compared to the colors during playback.
By @Lily_Sofia
There may be multiple causes for this. The most common cause would be a wrong colour profile. I would appreciate it if you could point out some examples. That will help us to understand the issue better and eventually to find a solution.
Hi all,
In my previous post, I mentioned the issue of colors after the video was submitted to the stock library, but there were no specific picture examples at that time. Now I use pictures to express the problem. I hope to get your help and guidance.
[moderator merged this with the previous post. Please continue the discussion, always by posting a reply to your previous post about the same problem.]
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