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colour difference showing between Ai image and exported save for web jpeg

Explorer ,
Jun 19, 2022 Jun 19, 2022

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ColourVariation.jpg

I've used the same process for all my other files and haven't had this problem.  I've checked my colour profile settings always using the standard RGB.  

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correct answers 3 Correct answers

Community Expert , Jun 20, 2022 Jun 20, 2022

You should generate the preview on your own and submit a zip file, with both, the ai and the jpeg preview. Letting Adobe generate the preview, astonishly creates a colour change.

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Community Expert , Jun 20, 2022 Jun 20, 2022

It's important to color calibrate your display.

 

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Community Expert , Sep 03, 2023 Sep 03, 2023
quote

You should generate the preview on your own and submit a zip file, with both, the ai and the jpeg preview. Letting Adobe generate the preview, astonishly creates a colour change.


By @Abambo

Just as an update: Adobe now generates the previews on their own in all cases, and the JPEG preview in the ZIP file gets ignored. This solves 2 problems:

  • Some contributors were uploading the incorrect preview by error or on purpose, which caused people to be misled into making a purchase.
  • Adobe can generat
...

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Explorer ,
Jun 19, 2022 Jun 19, 2022

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Dell is updating my graphics driver so I'm hoping this may fix the problem. 

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Community Expert ,
Jun 20, 2022 Jun 20, 2022

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It's important to color calibrate your display.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Jun 20, 2022 Jun 20, 2022

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You should generate the preview on your own and submit a zip file, with both, the ai and the jpeg preview. Letting Adobe generate the preview, astonishly creates a colour change.

ABAMBO | Hard- and Software Engineer | Photographer

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Explorer ,
Jun 20, 2022 Jun 20, 2022

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Will do  - many thanks for the tip

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Explorer ,
Jun 20, 2022 Jun 20, 2022

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I think its a success now - can't detect any variation now.  Again - thanks for your help!

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Explorer ,
Jun 21, 2022 Jun 21, 2022

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Your tip has been a great one Abambo,  I've taken your advice and no longer have the problem which was only with one particular file not my other work.   I wish I'd zipped  all my previous work - so much easier. Thanks so much!

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Community Expert ,
Jun 21, 2022 Jun 21, 2022

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Don't pack the wrong previews to your Ai file.  From time to time people are complaining that the got the wrong file.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Sep 03, 2023 Sep 03, 2023

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LATEST
quote

You should generate the preview on your own and submit a zip file, with both, the ai and the jpeg preview. Letting Adobe generate the preview, astonishly creates a colour change.


By @Abambo

Just as an update: Adobe now generates the previews on their own in all cases, and the JPEG preview in the ZIP file gets ignored. This solves 2 problems:

  • Some contributors were uploading the incorrect preview by error or on purpose, which caused people to be misled into making a purchase.
  • Adobe can generate a PNG (with a transparent background) and a JPEG from a single Adobe Illustrator file, making the asset more versatile.

The colour shift problem has been addressed. So your asset should show correct colours in all cases.

ABAMBO | Hard- and Software Engineer | Photographer

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Enthusiast ,
Jun 21, 2022 Jun 21, 2022

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Right. The colors on the previews from EPS-files are terrible at Adobe Stock.

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Community Expert ,
Jun 21, 2022 Jun 21, 2022

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Right. The colors on the previews from EPS-files are terrible at Adobe Stock.


By @oleschwander

Same solution: Create the JPEG preview, put both in a zip and upload.

ABAMBO | Hard- and Software Engineer | Photographer

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