Contributor account deactivated — no response from support for 2 months

[Your Universe]

Hello Adobe Stock team,
My contributor account was deactivated due to “suspicious activity” about two months ago. I contacted contributor support three times (with 1 week between each message), but I have not received any response at all.

I am unable to find the correct category in the support form for “account deactivated”, so I used the closest options available. Maybe my requests were not processed correctly — I’m not sure.

Could someone from the Adobe Stock team please look into my case or forward it to the appropriate department? I would like to understand:

1. What specific issue or violation was detected on my account?

2. Whether my account can be reviewed again and possibly reactivated?

3. If any documents or information are needed from me, I am ready to provide them immediately.

My contributor account email/username: [personal info removed by moderator]

I would be very grateful for any help or clarification.
Thank you.

[daniellei4510]

You are not addressing Adobe here but contributors like yourself, and we are unable to be of assistance. Use the "Contact us" link to ask for details and wait for a response if you have not already done so. It will most likely be awhile before you hear from them other than a possible generic email notifying you that your email has been received. Keep an eye on your junk or spam folder if necessary. Do not attempt to contact Adobe repeatedly, as doing so can potentially slow down Adobe's investigation.

[RALPH_L]

Here is the correct form: Adobe Appeals Form

[Nancy OShea]

Please DO NOT post sensitive personal information in a public web forum.  This is not a secure channel to Contributor Support.  This user-to-user community can't help you with account matters. 

Weekly communications won't get you faster results. It just slows things down, by generating a new support ticket each time. 

Account audits take several weeks to complete. Just sit back & be patient. Work on other projects. Submit content to other services. Re-read the Stock Contributor TERMS.

https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html