• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Contributor Dashboard page is blank

Explorer ,
Nov 05, 2018 Nov 05, 2018

Copy link to clipboard

Copied

As of this morning I cannot access my contributor account.

Right now I'm "on hold" with the general Adobe Customer Care support via chat, but I was wondering if anyone else is having this issue.

I can log in, but the entire screen is white.

I am still receiving emails notifying me that my images have been accepted.

TOPICS
Contributors

Views

1.0K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Nov 05, 2018 Nov 05, 2018

The contributor portal is up and running again. Very sorry for the inconvenience.

Votes

Translate

Translate
Community Beginner ,
Nov 05, 2018 Nov 05, 2018

Copy link to clipboard

Copied

When I open the page it shows 503 Service Unavailable...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 05, 2018 Nov 05, 2018

Copy link to clipboard

Copied

Thanks for commenting. Good to know it's not just me.

Adobe support gave me a link to contact Adobe Stock support, but it is not working.

It takes me to my own portfolio dashboard, which is still blank.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 05, 2018 Nov 05, 2018

Copy link to clipboard

Copied

I thought I'm the only one have this issue, hope they can fix it soon.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 05, 2018 Nov 05, 2018

Copy link to clipboard

Copied

I guess we will just have to wait.

I need to correct what I wrote above. The link that Adobe support gave me does not go to my portfolio.

It goes to Adobe Stock help contact, but then that is blank as well.

(It looked just like my portfolio page, which is why I got confused.)

Seems that the whole contributor sector is down?

https://contributor.stock.adobe.com/en/contact

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Contributor ,
Nov 05, 2018 Nov 05, 2018

Copy link to clipboard

Copied

503 Service Unavailable

No server is available to handle this request. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 05, 2018 Nov 05, 2018

Copy link to clipboard

Copied

The contributor portal is up and running again. Very sorry for the inconvenience.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Contributor ,
Nov 05, 2018 Nov 05, 2018

Copy link to clipboard

Copied

thanks for the info

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 02, 2019 Aug 02, 2019

Copy link to clipboard

Copied

503 Service Unavailable

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 02, 2019 Aug 02, 2019

Copy link to clipboard

Copied

Contributor page doesn't work for me either.

Error Message:
{"error":{"code":500,"application_code":"INTERNAL_SERVER_ERROR","x_request_id":"d80a365c-b6d0-48f2-b0d3-125368b2b623"}}

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 05, 2018 Nov 05, 2018

Copy link to clipboard

Copied

same here since and it's really frustating

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 05, 2018 Nov 05, 2018

Copy link to clipboard

Copied

Unfortunately the Adobe Stock Contributor portal is down at the moment. We are working on getting it up and running asap and will notify you here when back up. We are very sorry for the inconvenience.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 05, 2018 Nov 05, 2018

Copy link to clipboard

Copied

Thank you, Kristen.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Aug 02, 2019 Aug 02, 2019

Copy link to clipboard

Copied

HTTP ERROR 504

It is NOT up again at the moment.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 02, 2019 Aug 02, 2019

Copy link to clipboard

Copied

correct. Wait half an hour and try again!

EvilBugQueen1​ I'm getting an error too!

502... bad gateway. Could by our proxy.

My iPad shows 503 Service Unavailable on a different network.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 02, 2019 Aug 02, 2019

Copy link to clipboard

Copied

LATEST

The issue has been resolved.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines