Contributor Page Not Working - Error 400

Community Beginner ,
Feb 24, 2020 Feb 24, 2020

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Hi

I get this page when clicking the "Sell" button.

This page isn’t working

If the problem continues, contact the site owner.

HTTP ERROR 400
 
I am also not able to access the Tax details info or page to become a contributor.
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Contributors, Troubleshooting

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Adobe Employee ,
Feb 24, 2020 Feb 24, 2020

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Possibly clear your browser cache and try again.

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New Here ,
Aug 05, 2020 Aug 05, 2020

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I have the same problem and keep running into it. And clearing the cache doesn't help, I don't know what to do.

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New Here ,
Aug 25, 2020 Aug 25, 2020

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I have the same problem  for 2 days now. Error 400

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New Here ,
Aug 25, 2020 Aug 25, 2020

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Clearing browser cache completely helped fix the error

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Community Beginner ,
Sep 20, 2020 Sep 20, 2020

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No, it's not fixing the error.

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Community Beginner ,
Sep 20, 2020 Sep 20, 2020

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I try since 4 days. I cleared all the cache files completly and deleted all my Adobe cookies. WTF! It's still not working!

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New Here ,
Sep 23, 2020 Sep 23, 2020

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It's been a week for me. I can't log in to my dashboard to check sales, upload new stuff etc. Nothing helps (cleaning cache, cookies, tried other browsers). 

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Explorer ,
Oct 07, 2020 Oct 07, 2020

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I got this error when I tried going to the site today. Clearing my cache was the first thing I tried, and it didn't work. I can log in from my phone, but I can't request payouts or do much else.

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Adobe Employee ,
Oct 07, 2020 Oct 07, 2020

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Try using a different web browser entirely. If that doesn't work, you may need to log in using a VPN if the country you live in is preventing access. The contributor portal is functioning properly at this time.

 

Mat 

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Adobe Community Professional ,
Oct 16, 2020 Oct 16, 2020

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Hi,

There are a few other options to clear junk and organize space. Try these:

  • Run your device maintenance application.
  • Manage your Google Play Service Space by clearing unnecessary data.

Run data Ping and Speed Test using your provider application or any other reliable one you have access to. If you Ping is more than 50ms then you are likely to have a problem. If you are having intermittent service, that will also cause the issue. If your Internet service is too slow you will also have the problem.

I hope these suggestion works

Best wishes

JG 

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Community Beginner ,
Oct 31, 2020 Oct 31, 2020

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LATEST

Clearing cache / cookings and refreshing did not work at all.
What did work for me is using an incognito window. I'm using Chrome but I think most browsers have this feature. Not the best solution but at least it's a workaround for now.

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