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Cuenta bloqueada de Adobe Stock Contributor, imposible ingresar!

New Here ,
Dec 17, 2019 Dec 17, 2019

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Buen día, me enviaron un correo notificando que han bloqueado mi cuenta, sin explicar los motivos. Me encuentro realmente frustrado e incomodo, ya les escribí y no he tenido respuesta alguna.

 

Alguna recomendación de la comunidad?

 

 

Screenshot_20191217-105041_Gmail.jpg

 

 

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Contributor critique , Contributors

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correct answers 2 Correct answers

Community Expert , Dec 20, 2019 Dec 20, 2019

Hi Nuel Cruz,

We are sorry to hear about your blocked account. Unfortunately this matter cannot be handled at the forum level, but has to be done by Adobe. You will need to follow the instructions on your e-mail, and contact Adobe directly about the matter.

Best wishes

JG

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Community Expert , May 28, 2021 May 28, 2021

Contact contributor support! Need help? (stock contributor support) 

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Community Expert ,
Dec 20, 2019 Dec 20, 2019

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Hi Nuel Cruz,

We are sorry to hear about your blocked account. Unfortunately this matter cannot be handled at the forum level, but has to be done by Adobe. You will need to follow the instructions on your e-mail, and contact Adobe directly about the matter.

Best wishes

JG

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New Here ,
Jan 02, 2020 Jan 02, 2020

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Buen día, ya les escribí en cuatro oportunidades, desde el 17 de diciembre y no contestan.

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Community Expert ,
Jan 02, 2020 Jan 02, 2020

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Hi Nuel_cruz

I'm sorry, but the forum cannot help with account related issues. We are a community of photographers like yourself. Please read carefully the information you received from Adobe, follow the instructions, and check your inbox or spam folder for any further correspondence. If there is no more correspondence, it simply means you have received all the information there is. There is no advise we can give at this moment in relation to Adobe stock and your account. 

Best wishes

JG

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New Here ,
May 26, 2021 May 26, 2021

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Hola, podrías decirme si te solucionaron el problema?... a mi me pasó igual y ni siquiera me ha llegado un correo solo me bloquearon la cuenta 

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Community Expert ,
May 28, 2021 May 28, 2021

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Contact contributor support! Need help? (stock contributor support) 

ABAMBO | Hard- and Software Engineer | Photographer

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