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Dashboard images don't appear

New Here ,
Jul 13, 2020 Jul 13, 2020

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Good day,

 

Perhaps somebody can assist. I am a former Fotolia contributor. My images have been transferred to Adobe Stock. Since then, I can few only a few images on the dashboard. Many images just don't appear. I can see their names and the image number, but the thumbnails just don't load. Even after clicking on the image, just the name appears without the actual image. 

Nothing wrong with my internet - as some other images load. And every time the same images don't load.

Can this problem be solved?

Attahced a screenshot of the dashboard.

 

TOPICS
Contributors, Fotolia, Troubleshooting

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Adobe Employee ,
Jul 13, 2020 Jul 13, 2020

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Try clearing your browser cache and restarting. If that doesn't do the trick, try a different web browser entirely.

 

-Mat Hayward 

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New Here ,
Jul 14, 2020 Jul 14, 2020

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Thanks, but I have tried that already. Doesn't matter which browser I use, Safari or Chrome, even on a different device. Still, the same images never appear...

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