Delayed photo review

[Jaume28175635bywv]

Hello, Adobe friends.

I have been waiting for more than fifteen days for the review of some of my photos. I don't quite understand this delay. I usually upload photos to another platform, which quadruples the volume of images, and there the images are usually reviewed within 24 hours, even on weekends.

Can you give me a clear explanation for this delay?

Thank you very much!

[Henrik Heigl · Accepted solution]

Hi,

At this time On average, Photos and Vector Graphics are reviewed in about 7  - 12 business days.

Generative AI could take 2 months or perhaps longer if you didn't follow AI submission guidelines to the letter.

https://helpx.adobe.com/stock/contributor/help/generative-ai-content.html

Hope that helps.

[Jill_C · Accepted solution]

Are they photos or are they Generative AI assets ? Makes a big difference to Adobe! While the community members cannot give you a "clear explanation" for the delay, it is obvious from the many other posts here in the forum that Generative AI assets are routed through a different queue than other asset types and that queue has now grown to a month or more, perhaps due to many Contributors uploading hundreds at a time,

[Jaume28175635bywv]

I insist: my uploaded contents are NOT AI. And they never will be.

[Jill_C]

Unfortunately, it seems that Adobe has routed all illustrations, including generative AI to the same review queue. 

[Abambo]

Are they illustrations? 

[Abambo · Accepted solution]

Are they photos or generative AI?

If they are photos: 6 days.

If they are Illustrative Editorial: 2 days.

If they are vector: 1 day.

If they are illustrations: 8 days (it is currently not apparent if they are not in the same queue as generative AI, as many classic illustration contributors report too long waiting times).

If they are generative AI: more than one month, extrapolations on the reports we have, suggest that the waiting time is nearer to two months.