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E-mail change for moderation/payment updates

Community Beginner ,
Aug 24, 2023 Aug 24, 2023

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I can't find a place in my contributor account to change my e-mail addy for moderation/payment updates. The correct addy shows in my Adobe account profile but doesn't seem to apply to my contributor profile. TIA.  

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Community Expert ,
Aug 24, 2023 Aug 24, 2023

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The email address on your Adobe account is applicable to your Stock account as well. You can elect to have moderation and earnings updates sent to that address daily by changing your Stock profile. On your stock Dashboard page, click Contributor Account, then select Email Preferences.

Jill C., Forum Volunteer

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Community Beginner ,
Aug 24, 2023 Aug 24, 2023

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That's the thing: My Adobe account/profile has my new email but the moderation updates go to the old email. What am I missing? Appreciate the response.  

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Community Expert ,
Aug 24, 2023 Aug 24, 2023

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Did you just recently change the email address on your account? Maybe it takes time to populate that new address in your stock account...

Jill C., Forum Volunteer

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Community Beginner ,
Aug 24, 2023 Aug 24, 2023

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Change was couple months ago. I've now unchecked the update boxes, saved, and then re-checked and saved. Maybe that will do it? Thnx again.

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Community Beginner ,
Aug 29, 2023 Aug 29, 2023

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Didn't work 😞 I'll try to contact Adobe. 

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