Error creating your account

New Here ,
Aug 12, 2021 Aug 12, 2021

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Hi, I am a New Contributor from Sint Maarten, Caribbean (ex Netherlands Antilles)

I do not have Fotolia Account Contributor, so I choose "No, I am not. Proceed to the next step"

https://contributor.stock.adobe.com/en/onboarding/sync-fotolia-1


I have clicked, and the results is: "There was an error creating your account. Please try again."

It happened many times. I have clear cookies, I have tried several Browser, but still have that problem.

 

I have Contacted Customer Care/ Helpdesk, several times, but didn't get through. Last, I was suggested by them to come here. 
Please help me, Thank you. Guillermo

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Contributors, Fotolia, Troubleshooting

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correct answers 1 Correct answer

Adobe Community Professional , Aug 25, 2021 Aug 25, 2021
You shouldn't click "Synch my Fotolia...". Try uploading your first picture as the system suggests.

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Adobe Community Professional ,
Aug 25, 2021 Aug 25, 2021

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You shouldn't click "Synch my Fotolia...". Try uploading your first picture as the system suggests.

ABAMBO | Hard- and Software Engineer | Photographer

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