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Error message. Your account has a validation status issue. You should Contact us.

New Here ,
Sep 27, 2021 Sep 27, 2021

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I have been trying to log into my Adobe Stock Contributor account for 1 week and this error appears:

 

Your account has a validation status issue. You must contact us.

 

What should I do?

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correct answers 2 Correct answers

Community Expert , Sep 27, 2021 Sep 27, 2021

The members of this Community are fellow Stock Contributors, not Adobe employees, so we cannot help you. Please submit your question directly to Adobe at this email address:    contributor-support@adobe.com

 

 

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Community Expert , Sep 27, 2021 Sep 27, 2021

As the message says, contact Adobe.

Stock Contributor Support: https://contributor.stock.adobe.com/contact

 

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Community Expert ,
Sep 27, 2021 Sep 27, 2021

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The members of this Community are fellow Stock Contributors, not Adobe employees, so we cannot help you. Please submit your question directly to Adobe at this email address:    contributor-support@adobe.com

 

 

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New Here ,
Sep 27, 2021 Sep 27, 2021

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I am a Adobe Contributor.

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Community Expert ,
Sep 27, 2021 Sep 27, 2021

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Yes, I understand that, but my point was that we, as fellow Contributors, have no access to your account so we have no way of knowing the cause or solution for the "validation status" issue you reported. That's why you need to email Adobe as indicated above.

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Community Expert ,
Sep 27, 2021 Sep 27, 2021

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As the message says, contact Adobe.

Stock Contributor Support: https://contributor.stock.adobe.com/contact

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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