Error message. Your account has a validation status issue. You should Contact us.

[thiagopontes00]

I have been trying to log into my Adobe Stock Contributor account for 1 week and this error appears:

Your account has a validation status issue. You must contact us.

What should I do?

[Jill_C · Accepted solution]

The members of this Community are fellow Stock Contributors, not Adobe employees, so we cannot help you. Please submit your question directly to Adobe at this email address:    contributor-support@adobe.com

[thiagopontes00]

I am a Adobe Contributor.

[Jill_C]

Yes, I understand that, but my point was that we, as fellow Contributors, have no access to your account so we have no way of knowing the cause or solution for the "validation status" issue you reported. That's why you need to email Adobe as indicated above.

[Nancy OShea · Accepted solution]

As the message says, contact Adobe.

Stock Contributor Support: https://contributor.stock.adobe.com/contact