Error Uploading My Photos

[Jessica Marte L.]

I am having trouble trying to upload my photos, the platform just says that there is an error, but it does not specify what, so I am very confused about what I am doing wrong. Could someone help me to figure what i can do to upload my files correctly please? 

[Nancy OShea]

Try using another browser.

Ensure that your files meet the specifications.

https://helpx.adobe.com/stock/contributor/help/photography-illustrations.html

[Jessica Marte L. · Accepted solution]

Hi, thank you for your response.

I tried with another browser as you suggested at that moment but it did not work, so I decided to give it a try a couple of days after and it worked, I could upload my pictures. Unfortunately, most of them were rejected due to technical issues. 

[Abambo]

So, I suppose it was a temporary problem, either on your side or on Adobe's side. As for the pictures, looking at what you have shared, I think that the biggest issue looks to be sharpness. A second guess is the colour filter you have applied. Even that this gives a nice mood, it may limit the applications and the colour filter can easily be added by the customer.

[Jessica Marte L.]

Thank you for your tips and advice, I really appreciate them and will take them into consideration. 🙂

[Vinod32235148jumk]

The pic not uploading

[Jill_C]

You should start a new thread and include a screen print if the error code you are experiencing.

[Abambo]

You need to provide us more information if you want to get help. What are you trying to do? What is the error message? What programs are involved? Please document with screenshots too.