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Error Uploading My Photos

Community Beginner ,
May 30, 2022 May 30, 2022

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I am having trouble trying to upload my photos, the platform just says that there is an error, but it does not specify what, so I am very confused about what I am doing wrong. Could someone help me to figure what i can do to upload my files correctly please?Screenshot 2022-05-30 174511.pngScreenshot 2022-05-30 174838.png 

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correct answers 1 Correct answer

Community Beginner , Jun 09, 2022 Jun 09, 2022

Hi, thank you for your response.

I tried with another browser as you suggested at that moment but it did not work, so I decided to give it a try a couple of days after and it worked, I could upload my pictures. Unfortunately, most of them were rejected due to technical issues. 

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Community Expert ,
May 30, 2022 May 30, 2022

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Try using another browser.

Ensure that your files meet the specifications.

https://helpx.adobe.com/stock/contributor/help/photography-illustrations.html

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Jun 09, 2022 Jun 09, 2022

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Hi, thank you for your response.

I tried with another browser as you suggested at that moment but it did not work, so I decided to give it a try a couple of days after and it worked, I could upload my pictures. Unfortunately, most of them were rejected due to technical issues. 

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Community Expert ,
Jun 09, 2022 Jun 09, 2022

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So, I suppose it was a temporary problem, either on your side or on Adobe's side. As for the pictures, looking at what you have shared, I think that the biggest issue looks to be sharpness. A second guess is the colour filter you have applied. Even that this gives a nice mood, it may limit the applications and the colour filter can easily be added by the customer.

 

 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Jun 10, 2022 Jun 10, 2022

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Thank you for your tips and advice, I really appreciate them and will take them into consideration. 🙂

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New Here ,
Sep 12, 2023 Sep 12, 2023

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The pic not uploading

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Community Expert ,
Sep 12, 2023 Sep 12, 2023

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You should start a new thread and include a screen print if the error code you are experiencing.

Jill C., Forum Volunteer

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Community Expert ,
Sep 12, 2023 Sep 12, 2023

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You need to provide us more information if you want to get help. What are you trying to do? What is the error message? What programs are involved? Please document with screenshots too.

ABAMBO | Hard- and Software Engineer | Photographer

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